Conflict Resolution

Resolve workplace tensions before they escalate into bigger problems

How It Works

Three steps to better conflict resolution skills

1

Set up the conflict scenario, the parties involved, and the underlying tensions

2

Mediate or participate in a realistic conflict conversation with shifting dynamics

3

Get scored on de-escalation, active listening, solution fairness, and relationship preservation

Sample Scorecard

See the kind of detailed feedback you will receive after each session

Category Scores
Feedback Preview

Strengths

  • Strong communication and clear articulation of key points
  • Good use of examples to support your arguments

Areas to Improve

  • Work on pacing and allow more space for the other party to respond
  • Prepare stronger closing statements to end on a high note

Sign up to see your real results

Complete a practice session to get a personalized scorecard with detailed feedback

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Ready to Practice?

3 free sessions, no credit card required.