Payments Policy

This Payments Policy outlines the terms and conditions governing all financial transactions on the VoiceCoach AI platform operated by LEADSPIRE LTD. By making a purchase on our platform, you agree to the payment terms described below. Please review this policy carefully before completing any transaction.

VoiceCoach AI accepts payments exclusively via Visa and Mastercard credit and debit cards. No other payment methods are currently supported. You must ensure that your card details are accurate and that you are authorized to use the card for transactions on our platform. LEADSPIRE LTD reserves the right to decline any payment that cannot be verified or authorized.

Our platform operates on a credit-based system. You purchase credits in advance, which are then consumed as you use VoiceCoach AI coaching sessions and features. Credit packages and their corresponding prices are displayed on the platform at the time of purchase. All credit purchases are processed immediately upon successful payment authorization and credits are added to your account instantly.

All prices displayed on the VoiceCoach AI platform are in the currency indicated at the time of purchase. LEADSPIRE LTD reserves the right to change pricing at any time without prior notice, though any price changes will not affect credits already purchased. Promotional pricing or discounts may be offered from time to time and are subject to their own specific terms and conditions.

All payments are processed securely through our payment infrastructure. Transactions are typically completed within a few seconds, though processing times may vary depending on your card issuer. You will receive a confirmation of your purchase via email once the transaction has been successfully processed. If a transaction fails, no credits will be added to your account and no charges will be applied to your card.

LEADSPIRE LTD takes the security of your payment information seriously. All payment transactions are encrypted using industry-standard SSL/TLS encryption. We do not store your full card details on our servers. Our payment processing systems are PCI DSS compliant to ensure the highest level of security for your financial data. If you suspect any unauthorized transactions on your account, please contact us immediately.

For any questions regarding payments, billing inquiries, or transaction disputes, please contact LEADSPIRE LTD through our designated support channels. We aim to respond to all payment-related inquiries within 2 business days. Please include your transaction reference number when contacting us about a specific payment to help us assist you more efficiently.